Since ideainc.us is offering non-tangible, irrevocable goods, we do not issue refunds once the order has been processed and the product has been delivered.
As a customer, you are responsible for understanding this upon purchasing any item at our site. If you have incurred an unauthorized charge, we suggest that you report this to your bank and file a claim with them. Due to the nature of our service and to insure our client's privacy, we can not divulge any information regarding the sale and or client(s) of our service, excluding state and federal warrants, as well as any other court mandate to remain compliant with the law unless our client(s) have given us their consent.